Opportunity:
Who has the need?: This need is had by companies who offer
catering/delivery/takeout services to their customers and who value the
opinions and repeat business of said customers. Such customers of my customers
are really anyone at all: busy families, busy professionals, or anyone who is
in a rush and needs said services.
The nature of the need: You know the feeling: you’ve just
gotten off of work, and your spouse/roommates/friends want you to pick up food.
You do so, thinking that you’re doing a good deed for everyone. But by the time
that you are home, the bags are wet, soggy, and the food is cold! Everyone is
on your case. This is not an ideal experience to have, and this is where my
product comes in, ready to save the day. Whether it’s a family matter or a
business event, we can make it happen.
How big is this opportunity?: Potentially, massive: as big
as the restaurant industry. Food is a necessary thing for sustaining life, so
the need for restaurants will always be around. That’s a given. As society gets
more and more fast paced, delivery/takeout/catering will become even more
prevalent, leading to more and more increases in business in my target market.
How long will the window of opportunity be open? As
mentioned above, it will be open indefinitely.
How are customers currently satisfying this need?: Well,
they really aren’t, and that’s what makes it an unmet need. Unless you go out
of your way to keep an insulated bag in your car 24/7 for picking up food
(let’s face it, we all forget), you’re probably not doing anything about it.
You’re stuck living with those subpar plastic and paper bags that you get when
you order food.
Innovation:
I would describe my product more so as a mix between
radically and incrementally innovative. I’m not recreating the bag, but I am
building a bag in a way and in a mixture of features that has never been done
before. I’m using bags that are fully recyclable, lightweight, and insulated to
keep foods protected and at their optimal temperature. They have handles and
are available in a variety of sizes as well as custom sizes if orders are of
great enough quantity. This allows us to provide basic solutions while also
adapting to whatever a customer may need. They feature custom branding as well.
Pricing will vary based on size and quantity ordered, but it is priced to match
competitors plus an additional 25% per unit as a rule of thumb. This allows us
to make our marks while still producing a quality and innovative product at a
low price.
Venture
Concept:
Companies care about how their customers perceive them: If
they perceive them positively, they will get repeat business and good reviews.
Yay! If they perceive them negatively, they will get no more business and bad,
scathing reviews. This could kill the company! As one can see, it is ESSENTIAL for
businesses to provide their customers with the best experience possible. One of
the biggest flaws in such an industry is the bags (as mentioned in the
opportunity), which is where my innovative product comes into play. It solves
all of these unmet needs, providing a cost-effective way for businesses to not
only make their customers happier, but to also get more repeat business and
increase revenues in the process. It helps the businesses while also helping
their customers. WIN WIN!
Overall, I don’t think it would be hard to get businesses to
switch to my product, especially when they are presented with potential
projections and examples of what in can do for them (but this will come with time
as people start to catch on and adopt this idea).
My competitors would be existing producers of bags for B2B
transactions. They could potentially beat me out by trying to knock my product
off, so I would need to either trademark/patent my product in some way, or
establish relationships and offer things to them that no one else could via
things like customer service and a beneficial relationship.
In order to form this into a business, I would need to setup
a contract with a manufacturer to build my products for me as they are ordered.
I would also need to secure contracts or licensing with restaurants to ensure
their business. The good thing about this is that I could do all of this by
myself at first until I had the capital to hire people to help with logistics
as I scaled. In time, I could potentially build my own production facilities,
but that would be years down the line.
Three Minor Elements:
I truly believe that my most important resource will be the
intimate partnerships that I build with restaurants and their brands. I will
(especially at first) be heavily relying upon this, as I probably will not be
able to beat others out on price, especially if they knock off my product.
However, assuming that they don’t do this, my products qualities will easily
sell themselves, especially with my relationship with businesses.
The next step in my business is trying to actually set
things in motion. Up until now, it has just been planning, debating,
strategizing, and interviewing. Now that I have the facts and the lay of the
land, it’s time to go out and execute!
If I am to launch this venture, in five years I’d like to
have at least 15% of the market share in the bagging sector of restaurants. For
me personally, this would allow me to work for myself, on my own terms, and to
impact my employees in a positive light- building a company with good culture
and values above all else. It would also allow me to support my future family
and to retire early in life.
Hi John. Great work on your post. It was very through and well-thought out. Just by looking at your future plans, I can see that you have really given this product a lot of thought. This product has a lot of potential, but it is important to build and maintain your relationships with the restaurants. However, now that you have done all of the planning, you know that there is a whole, untapped, market out there!
ReplyDeleteHi John,
ReplyDeleteI enjoyed reading your analysis of your own business idea and found it very useful to get a clear picture of your revenue model and potential pitfalls your business may have to avoid. I agree that a cheap knockoff of your product could potentially pose a risk to your business, so I'm glad you thought of this and agree that a solid personal connection with a restaurant owner would be beneficial to prevent consumer degradation.